Key Account Manager - Paris

YOOBIC is hiring!


YOOBIC is an In-Store Conversion Optimization platform that helps retailers and brands optimize their stores, operations, and teams to deliver an irresistible shopping experience that ultimately drives conversion up.
Based in New York, London, Paris, Tel Aviv and Sao Paulo with more than 150 employees, YOOBIC is used by 120+ brands & retailers across the world including Halfords, Lacoste, Kate Spade, Yankee Candle, Kiko Milano, Pixi Beauty, Logitech and Peugeot.

We have 17 different nationalities and more than 10 languages are spoken in our offices. We offer an inclusive, multi-cultural environment, where everyone is encouraged and empowered to make their impact as our company continues to expand its global footprint. We produce excellence, we take pride in the work we do, we are committed to make our team and our clients as successful as possible.

Job Description

The Position
YOOBIC is looking for an experienced Account Manager to join our dynamic, Paris office team. The Account Manager is responsible for the development and growth of a dedicated portoflio of accounts within the French market, improving client satisfaction, retention and expansion of YOOBIC solutions across our client base.

What You Will Do

  • Manage the growth of a global portfolio client base, including upselling and cross selling YOOBIC products
  • Develop a comprehensive understanding of clients’ business challenges, evaluate customer growth needs and offer appropriate solutions
  • Act as the primary account owner, developing a deep understanding of the clients business and forming strong client relationships
  • Develop relationships with Executive level contacts within client organisations
  • Operate as the customer’s trusted advisor and strategic partner
  • Drive account growth, ensure renewal and deliver satisfaction to customers
  • Follow best practices in sales processes/procedures
  • Cooperate with internal departments to ensure client is successful, including Marketing, Customer Success Management, Sales etc...

Preferred Experience

What we are looking for

  • Graduated with a Master’s Degree in Business or Engineering
  • Mix of experience in software industry and consulting is ideal
  • Proven track record selling SaaS Solutions to Enterprise level customers
  • Ability to operate and network at C-Level within large organisations
  • Strong communication and creative problem solving skills
  • Previous customer facing experience is essential
  • A self-motivated, highly detail oriented individual who is able to take action on their own initiative as well as work in a high functioning team
  • Creativity, Integrity
  • Must thrive in a dynamic, challenging, fast-paced environment
  • English fluency – any additional languages will be a great asset in the context of international expansion and working with international clients
  • Flexible travel schedule

Additional Information

  • Contract Type: Full-Time
  • Start Date: 02 September 2019
  • Location: Paris, France (75008)
  • Education Level: Master's Degree
  • Experience: > 5 years