Key Account Manager - Paris

YOOBIC is hiring!

About

About Us
YOOBIC is an In-Store Conversion Optimization platform that helps retailers and brands optimize their stores, operations, and teams to deliver an irresistible shopping experience that ultimately drives conversion up.
   
Based in New York, London, Paris, Tel Aviv and Sao Paulo with more than 150 employees, YOOBIC is used by 120+ brands & retailers across the world including Halfords, Lacoste, Kate Spade, Yankee Candle, Kiko Milano, Pixi Beauty, Logitech, and Peugeot.

We have 17 different nationalities and more than 10 languages are spoken in our offices. We offer an inclusive, multi-cultural environment, where everyone is encouraged and empowered to make their impact as our company continues to expand its global footprint. We produce excellence, we take pride in the work we do, we are committed to make our team and our clients as successful as possible.

To learn more about working at YOOBIC, watch our video.

Job Description

The role
YOOBIC is looking for an experienced Account Manager to join our dynamic, Paris office team. As our Account Manager you'll be responsible for the development and growth of a dedicated portoflio of accounts within the French market, improving client satisfaction, retention and expansion of YOOBIC solutions across our client base.

What you'll do

  • Manage the growth of a global portfolio client base, including upselling and cross selling YOOBIC products
  • Develop a comprehensive understanding of clients’ business challenges, evaluate customer growth needs and offer appropriate solutions
  • Act as the primary account owner, developing a deep understanding of the clients business and forming strong client relationships
  • Develop relationships with Executive level contacts within client organisations
  • Operate as the customer’s trusted advisor and strategic partner
  • Drive account growth, ensure renewal and deliver satisfaction to customers
  • Follow best practices in sales processes/procedures
  • Cooperate with internal departments to ensure client is successful, including Marketing, Customer Success Management, Sales etc

Why YOOBIC

  • 99% approval rating of our CEO Fabrice Haiat and 4.7/5 culture rating (via Glassdoor)
  • Dynamic and exciting scale-up environment - you won’t be a small cog in a big machine. You own a key aspect of our business and will be making real impacts at YOOBIC
  • Strong company culture and strive to act out on our company values wherever we can
  • We’re building an amazing product that is revolutionizing in-store consumer experiences
  • We love working with state-of-the-art technologies and learning cool stuff
  • Continuous professional growth via various training programmes, LinkedIn Learning, our experienced Founders and your peers
  • Dog-friendly office with lots of social activities throughout the year
  • Competitive salary and benefits package

Development value
We’re committed to providing individuals with personal and professional growth. Career opportunities notably include fast-track to managerial positions due to our fast growth trajectory. As well as learning in an agile environment, sales strategy and product management, skill improvement in client and account management, and exposure to strategic clients and senior-stakeholders.

Preferred Experience

What you'll bring to the team

  • At least 5 years of experience in software industry
  • Proven track record selling SaaS Solutions to Enterprise level customers
  • Ability to operate and network at C-Level within large organisations
  • Strong communication and creative problem solving skills
  • Previous customer facing experience is essential
  • A self-motivated, highly detail oriented individual who is able to take action on their own initiative as well as work in a high functioning team
  • Creativity, Integrity
  • Must thrive in a dynamic, challenging, fast-paced environment
  • English fluency – any additional languages will be a great asset in the context of international expansion and working with international clients
  • Flexible travel schedule
  • #LI-DB1

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75008)
  • Education Level: Master's Degree
  • Experience: > 5 years