Implementation Manager (English / German / Spanish Speakers) - London, UK

Yoobic is hiring!


Yoobic YOOBIC was founded in 2014 by three brothers, Fabrice, Gilles and Avi Haiat, who have worked together for 15+ years.

The brothers are experienced entrepreneurs, having previously launched three start-ups including Vizelia, which focused on the monitoring of energy consumption and was acquired by Schneider Electric in 2010. We currently have a team of about 80 people working with clients across the globe.

At YOOBIC, there are 17 different nationalities and more than 10 different languages are spoken in our offices! YOOBIC has offices in London, Paris and Tel Aviv and is fully backed by one of the most prestigious London VC firms.

What you will do

We are looking for talented Implementation Managers to join our Customer Success team in London to work on the UK, DACH, Italian, Spanish and UK Markets. You will directly report to the Customer Success Director, and will join a dynamic and fast-growing team which generates significant contribution to YOOBIC DNA and goals.

As part of your role, you will be in charge for the delivery of multiple strategic implementations for our new customers, which can be broken into three main axes:
• Project management
• Functional and technical implementation
• Consultancy on business and operational processes

• Full responsibility and engagement on simultaneous implementation projects
• Understand clients’ needs and advise on Solutions in a consultative approach
• Deliver on time and within budget high-quality YOOBIC Solutions and services
• Provide change management support to clients
• Drive meetings with clients’ project team and sponsor
• Work closely with the sales team to build solid customer relationships
• Work closely with the Development and Product teams to participate in the evolution of the app based on market requirements

Development value
At YOOBIC, we are committed to both a personal and professional growth. Career opportunities notably include fast-track to managerial position due to our fast growth trajectory, learning on start-up environment, sales strategy and product management, skill improvement in client and project management, exposure to strategic clients and senior-level stakeholders, etc.

What we are looking for

• Technical and/or analytical education
(ex: Computer Science, Engineering, Sciences, Finances, Economics, Logistics, Supply Chain, etc.)
• Project management experience of at least 1 year is preferred
• Expert knowledge of the MS Office suite
• Strong analytical skills
• Proactive and “get things done” attitude
• Able to learn fast and solve problems
• Resourceful, excellent interpersonal and communication skills
• Ability to adapt and to work within an international environment
• Intellectually curious, tenacious and organised
• Interest in start-ups and new technologies
• Languages: English or German or Spanish at native level. Additional language is a plus.

Additional Information

  • Contract type: Full-Time
  • Location: London, United Kingdom (W6 8JA)
  • Experience Level: > 1 year